Our Team
Steven I. Simon, Ph.D., founder and president of Culture Change Consultants, Inc., originated the concept of safety culture. He is a nationally recognized leader in helping top-tier companies improve sustainable safety performance through culture transformation. His approach has been adopted in manufacturing, biotech, food and beverage, energy, service, and government sectors. Dr. Simon, who has conducted workshops at the National Safety Congress and ASSP’s PDC for over 35 years, co-authored the four-book Grassroots Safety Leadership™ series. He holds a Ph.D. degree in Clinical Psychology from Harvard University.
The culture change process alone does not bring about the improvements — our people do. Our consultants are all senior change agents, not cut from the same mold: their experience, like their individual strengths, make it work.
Our Consultants
Mandy Hicks holds a Master of Business Administration degree with a concentration in Organizational Behavior. With expertise in organizational development and change management, she specializes in the culture change assessment process including the administration of safety culture surveys, conducting focus groups, facilitating culture change workshops and training groups on culture change tools. Among the clients she has worked with include Southern California Edison, MillerCoors, PSE&G, Mittal Steel and Harley-Davidson.
Jonathan W. Hyden, a senior consultant at Culture Change Consultants, where he partners with corporate and government clients, is also Managing Director of Culture Change International, Inc., in which role he trains and supervises in-country consultants to implement safety culture solutions. He leads CCC’s 3-day course on “Implementing Culture Change Through Grassroots Safety Leadership.” He graduated from the University of Southern California’s Annenberg School for Communication.
Nicholas Krump designs and manages the safety culture change processes with dual emphases in safety performance effectiveness and sustained organizational change. Nicholas has forged his shared leadership approach to culture change through work for key clients including MillerCoors, Southern California Edison and the National Cooperative Refinery Association. He completed a master’s degree in Organization Development from Pepperdine’s Graziadio School of Business.
Dr. Liss is an organizational development expert who specializes in group facilitation, cultural analysis and guiding clients engaged in long-term culture change initiatives. Recent clients include Toyota, GE, General Mills, Owens Corning, and General Motors. Harvey recently retired from a distinguished career at Michigan State University, and volunteers as a community mediator in Kalamazoo, Michigan, where he and his family make their home.
Dr. Silva-Palacios recently joined the CCC consulting group after serving in multiple leadership positions for 20 years at Southern California Edison. A native Spanish language speaker she brings extensive experience in facilitating focus groups and running workshops in multilingual and multicultural settings. Dr. Silva-Palacios holds a doctorate in organizational change and leadership from the University of Southern California.
Jere Zimmerman is a Senior Consultant at Culture Change Consultants. She joined CCC after a 30-year career at Coors Brewing/MillerCoors, where she was Director of Corporate Safety, Health, Sustainability and Environment and led the company’s successful ten year safety culture change journey. She has a B.S. in Chemical Engineering from University of Colorado at Boulder, and has served many NGO’s including her current position as Board President of Colorado Safety Association.
Support Staff
Peggy Hogarty joined Culture Change Consultants in 2003. As Business Manager, Peggy oversees CCC’s financial data and compliance, accounts payable and receivable, vendor set-up and maintenance, purchases and inventories, and daily accounting functions. CCC clients know Peggy as the go-to resource for all details associated with CCC’s public seminars including CCC’s “Implementing Culture Change” course held in San Diego, CA, where she serves as Course Manager.
Kerri Ausserlechner joined Culture Change Consultants in 2003 and holds a Masters in Industrial/Organizational Psychology. In her capacity as Project Manager, Kerri directs all aspects of the Safety Culture Assessment, advising clients through the survey administration preparation phase to overseeing all elements of Safety Culture Report production. As CCC’s resident statistician, she transforms, analyzes and reports data collected from the CCC Safety Culture Perception Survey™.
Christine joined Culture Change in 2016 to do a little bit of this and a little bit of that. Her role in the process is fluid; she helps out where she is needed. Christine has experience in communications and project management and is happiest when she is asked to put her pen to paper.
